Powering the world's top brands

Matcha.com introduced Matcha Prime™, a tea subscription program for its most loyal customers. The program instantly saw a massive influx in subscriptions.

However, retaining customers was difficult.
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Megamart is a leading retailer in South Korea for all your grocery and culinary needs.

They had an influx of one-time customers. The issue was with retention. The customers were not coming back for more.

Low retention was causing a significant reduction in revenue.

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Since 1999, Pudu Ria Florist has been a well-known name in the floral market. It offers the widest assortment of fresh flowers, foliage, dried and preserved flowers, potted plants, and floristry accessories to consumers in Malaysia and neighbouring countries. 

They realized that with the world going mobile, it would be difficult to keep up with their competition without a mobile app of their own. A website did not provide the flexibility of ordering from anywhere, at anytime.

Hence, lack of serviceability on-the-go was turning out to be a major crowd deterrent.

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The central issue they faced was the lack of brand loyalty among their wholesale customers, reflected in a low repeat order rate.
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The fierce market competition further compounded the challenge of customer retention.

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The central issue they faced was the lack of brand loyalty among their wholesale customers, reflected in a low repeat order rate.
‍
The fierce market competition further compounded the challenge of customer retention.

Read Case Study

Zilla Meals is the #1 meal prep company in Kentucky! It is a family owned meal delivery chain that provides fresh, healthy, nutritious, ready to eat meals. It makes healthy eating, easy. 
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Collective Shoes is one of New Zealand's most popular shoe stores, stocking the largest range of women’s shoes, from boots to heels, sandals to wovens, flats to sneakers, all day comfort to orthotic friendly. 

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