Zilla Meals

Zilla Meals is the #1 meal prep company in Kentucky! It is a family owned meal delivery chain that provides fresh, healthy, nutritious, ready to eat meals. It makes healthy eating, easy. 

At Zilla Meals, they believe that in a world where time is of the essence, people should not spend hours in the kitchen cooking, measuring, and clearing stuff. Hence, Zilla Meals gets the daily nutritional needs delivered to people across the United States.

Challenge: Lack of Serviceability

They had a high reorder rate but lack of serviceability for on-the-move customers had become a bottleneck for them.

This serviceability issue led to leading to a notable contraction in revenue.

Communication Barriers

Zilla Meals faced communication barriers with its customers due to a lack of seamless, real-time interaction, and limited notification methods for order updates or operational changes.

Lack of Personalization

Without a mobile app, it was difficult to utilize customer data effectively, preventing the company from tailoring offers, recommendations, and promotions based on individual preferences.

Increased Churn Rate

Zilla Meals was experiencing a decline in its previously high reorder rate, largely attributable to a lack of convenience for customers on-the-go. A streamlined ordering process for mobile customers was absent.

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Zilla Meals Mobile App Results

10%
Increase in LTV
28%
Increase in Reordering Rate
30%
Revenue of the total sales
from the app

The Solution

Personalized Mobile App tailored to improving Subscriptions

Push Notifications

This feature helped Zilla Meals reach out to customers with its daily meal offers and attract them to order again and again. It has led to a 10% increase in customer LTV.

Buy Online and Pickup at Store

The app lets the customers buy the meals online and pick them up at a designated date and time at the preferred drop-off location. 

Customization

The customization feature in this mobile app allows the customers to personalize their order. They can add extra ingredients and condiments to it. Customization offers flexibility in ordering.

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Frequently Asked Questions

How much time does it take to launch the app?

Shop2app can be set up in no time. It will take 1 - 5 hours to set up the preview app.

From there it will take a few days to 2 weeks to get approved in the Google/Apple stores and have your mobile app available for download by your customers.

Can my Shopify Plus Store be converted to an Android and iOS app?

Yes Shop2app does exactly that! It converts your Shopify Plus Store into an easy-to-use & customer friendly mobile app!

Are the mobile app and Shopify store interconnected?

Yes! Your app will always be in real-time sync with your Shopify store. Products, collections, pricing, inventory & discounts are all updated in real time.

Do you help in designing the mobile app for my shopify store?

Sure thing! Our team will help you end-to-end in designing the app and launching it to both the App Store and Google Play Store with all your latest products and discounts!

Would I need a developer for setting up the app?

Nope! Our team will help you set it all up. You don’t need a developer at all to begin with. However if you do require some customizations, our team is happy to help with the process

Will my existing push notifications remain the same with Shop2App?

Yes, your push notifications will continue to work seamlessly with Shop2App, ensuring your communication with customers remains uninterrupted.

How does Shop2App handle pricing compared to Tapcart?

Shop2App offers fair and transparent pricing with no unexpected price hikes. You'll know exactly what you're paying for.

Can Shop2App integrate with other Shopify Apps?

Yes, Shop2App seamlessly integrates with Shopify Apps like Klaviyo, Recharge, Yotpo and several others.