Pudu Ria

Since 1999, Pudu Ria Florist has been a well-known name in the floral market. It offers the widest assortment of fresh flowers, foliage, dried and preserved flowers, potted plants, and floristry accessories to consumers in Malaysia and neighbouring countries. 

Customer satisfaction has always been their top priority. That is why they do not involve middlemen and source their flowers directly from local and international growers to ensure that every flower, even its stem, is of the highest quality and value.

Challenge: Lack of Serviceability

They realized that with the world going mobile, it would be difficult to keep up with their competition without a mobile app of their own. A website did not provide the flexibility of ordering from anywhere, at anytime.

Hence, lack of serviceability on-the-go was turning out to be a major crowd deterrent.

Challenging Subscription Handling

Pudu Ria's churn rates were exacerbated by the absence of an intuitive mobile app for subscription management, making the process cumbersome for customers .

Low Customer Engagement

The unavailability of tailored in-app alerts presented a missed chance to significantly enhance customer engagement. This gap, in turn, affected the potential for boosting customer loyalty and retention.

Ineffective Communication

There was no real-time interaction with the customers. Any important information, like delivery status or promotional offer, was shared by either email or SMS. Both of which could be easily overlooked. 

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Pudu Ria Mobile App Results

Increase in LTV
Increase in sales
Increase in customer engagement

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Frequently Asked Questions

How much time does it take to launch the app?

Shop2app can be set up in no time. It will take 1 - 5 hours to set up the preview app.

From there it will take a few days to 2 weeks to get approved in the Google/Apple stores and have your mobile app available for download by your customers.

Can my Shopify Plus Store be converted to an Android and iOS app?

Yes Shop2app does exactly that! It converts your Shopify Plus Store into an easy-to-use & customer friendly mobile app!

Are the mobile app and Shopify store interconnected?

Yes! Your app will always be in real-time sync with your Shopify store. Products, collections, pricing, inventory & discounts are all updated in real time.

Do you help in designing the mobile app for my shopify store?

Sure thing! Our team will help you end-to-end in designing the app and launching it to both the App Store and Google Play Store with all your latest products and discounts!

Would I need a developer for setting up the app?

Nope! Our team will help you set it all up. You don’t need a developer at all to begin with. However if you do require some customizations, our team is happy to help with the process

Will my existing push notifications remain the same with Shop2App?

Yes, your push notifications will continue to work seamlessly with Shop2App, ensuring your communication with customers remains uninterrupted.

How does Shop2App handle pricing compared to Tapcart?

Shop2App offers fair and transparent pricing with no unexpected price hikes. You'll know exactly what you're paying for.

Can Shop2App integrate with other Shopify Apps?

Yes, Shop2App seamlessly integrates with Shopify Apps like Klaviyo, Recharge, Yotpo and several others.