Gorgias

Customer Support

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center. Delight your customers with in-app customer support

Connect 
Gorgias
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Benefits

With Shop2app+Gorgias integration, when customers contact a merchant from their mobile app, a ticket gets generated in their Gorgias account. Customers are also able to initiate a support ticket directly from their past orders.

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  1. This demonstrates how customers can contact customer support directly from their order history.

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  1. Access to Customer Support is one tap away.

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Setup Gorgias on Shop2app

 Get API information from Gorgias

  1. Open https://<YOUR_GORGIAS_URL>/app/settings/api and click on Create API Key
  1. Copy the Base API, Username and Password.

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Enter Gorgias Information in Shop2app

  1. Open Integration Tab on Shop2app
  1. Enter the Username, API key and Base URL as copied from Gorgias Settings

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Connect 
Gorgias

For any questions about the using Gorgias on Mobile app, please reach out to help@shop2app.com

Support For 
Gorgias

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